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Frequently Asked Questions
What payment methods do you support?
We support a variety of payment methods through Stripe, including:
- Credit Cards, BLIK, Bancontact, EPS, iDEAL, Przelewy24: Payments via credit cards are processed immediately, allowing you to access premium features instantly.
- Bank Transfers: These are processed within 3 business days, after which your subscription will be activated.
- SEPA Direct Debit: This option typically takes up to 6 business days to process, depending on your bank's procedures.
Is my payment information secure?
Yes, all payment information is securely processed through Stripe, a trusted and secure payment gateway.
Do subscriptions renew automatically?
Subscriptions do not renew automatically. After your subscription expires, you can choose a new plan. Otherwise, you will be moved to the free plan.
How can I upgrade my subscription?
You can upgrade your subscription through the account subscriptions in the app. Select the desired plan and follow the payment instructions.
Do you support local currencies?
Yes, you can pay in almost any currency. Before placing your order, make sure your currency is selected.