Frequently Asked Questions We’re here to answer your most frequent questions about the features on Horarium.ai. If you can’t find what you're looking for, please get in touch with us so we can help.
General
Is the app available on all devices? Account & Subscription
How do I create an account? Are there different subscription plans available? How can I upgrade my subscription? Do subscriptions renew automatically? Payment Methods
What payment methods do you support? Do you support local currencies? Is my payment information secure? How can we purchase a subscription as a school/public institution? Timetable Management
How do I create a new timetable? How many timetables can I generate? How long does it take to generate a timetable? Can I share my timetable with others? Can I generate the timetable even with our school's specific needs or constraints? Support & Assistance
How can I contact customer support? Where can I find tutorials or guides? How can I report a bug or suggest a feature? Security & Privacy
How is my data protected? Can I delete my account and data? Do you share my data with third parties?